Senior Field Service Technician

Job ID: 18951 

Benefits Offering
RailWorks is committed to helping our employees live better lives.  We offer comprehensive benefits packages to eligible employees, including competitive pay, medical, dental and vision coverage, 401(k) with company match, and additional performance incentives. 

Pay Range: $105000 - $120000 / year

Position Summary
A Field Service Technician handles on-site servicing, diagnostics, and repairs for a company’s electrical products or equipment
 

Primary/Essential Responsibilities and Duties
•    PM (Preventative Maintenance) Equipment Audits
•    Assist Supervisors/Crews as needed with troubleshooting equipment issues, onsite or via remote communications
•    Assist Supervisors/Crews as needed with equipment repairs to the rail grinders, undercutters & surfacing equipment located throughout the North American continent. 
•    Train equipment personnel on troubleshooting techniques
•    Aid with design improvements to rail grinders, undercutters & surfacing equipment as needed
•    Lead or assist with completion of major repairs / overhauls of rail grinders, undercutters & surfacing equipment

Required Skills and Qualifications
•    Five (5) years of experience with railroad maintenance of way equipment
•    Five (5) years of experience leading a PM or Service program on railroad maintenance of way equipment
•    Willing to take phone calls at all hours, any day of the week
•    Previous experience working with hydraulics
•    Understanding of and experience with hydraulic pumps, cylinders, valves, and pressure relief devices.
•    Ability to work from Electrical schematics, Hydraulic schematics, Pneumatic schematics.
•    Excellent verbal and written communication skills, along with the ability to communicate with all levels of employees.
•    Must be able to travel at least 70% of the time.
•    The ability to obtain a valid passport.
•    Must have a positive attitude and strong work ethic.
•    Pay commensurate with experience.
•    Must be 18 years or older 
•    Ability to meet deadlines
•    Ability to work in shop and field environments
•    Thorough knowledge of the occupational hazards and safety precautions of the work being performed.
 

Physical Requirements and Working Conditions
•    Works both indoors and outdoors
•    Travels to field locations to provide repairs or maintenance
•    Frequently performs physical activities that require considerable use of the arms and legs and moving the whole body, such as standing, lifting, walking, stooping, bending, reaching and handling of materials, equipment and tools
•    Uses hands and fingers to operate equipment and tools involved in repairs
•    Lifts, pushes, pulls, and carry heavy objects, machinery, and tools up to 50 pounds
•    Works around vehicles and machinery with moving parts
•    Exposed to exhaust fumes, gasoline, and diesel fuel
•    May be exposed to harsh weather conditions
•    May be exposed to loud noise.
 

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position.  There may be unplanned activities and other duties as assigned. 

RailWorks is North America’s leading track and transit system experts for over 100 years and with 45 offices across the U.S. and Canada.  We take on challenging projects every day and our success rely on a collaborative and open-minded work environment that encourages teamwork, positivity, and ingenuity.  We are committed to creating a culture of trust, respect, and acceptance.  RailWorks also offers opportunities to grow your career, develop your skills and pursue success. 

RailWorks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment with RailWorks without regard to an individual’s sex, race, religion, creed, color, national origin, sexual orientation, gender identity, marital status, age, disability, veteran status or other legally protected characteristics.