Operations Specialist

Benefits Offering

RailWorks/NARSTCO is committed to helping our employees live better lives.  We offer comprehensive benefits packages to eligible employees, including competitive pay, medical, dental and vision coverage, 401(k) with company match, and additional performance incentives. 

Compensation

Salary: $70,000 - $80,000

Position Summary

This position is responsible for coordinating logistics activities, assisting with maintenance scheduling, and ensuring efficient workflow across production, shipping and maintenance departments. This role serves as a bridge between operations, maintenance and leadership teams to ensure materials, equipment and resources are available and functioning to meet production goals.  

Primary/Essential Responsibilities and Duties

• Logistics Support
  •     Coordinate shipments; work with carriers, suppliers and production staff to ensure accurate deliveries.

  • Maintain any shipping/receiving related documents.
  • Monitor inventory levels for parts and supplies.
  • Prepare daily/weekly logistics reports (shipment status, delays, material shortages).
  • Assist the Logistics Manager with any priority needs.

  Maintenance Support
  •     Assist the Maintenance Manager with scheduling preventive maintenance.

  • Follow up with mechanics to maintain accurate equipment records.
  • Coordinate and support service calls.
  • Track spare parts, tools and maintenance supplies.

   Operations

  • Serve as a communication link between production, warehouse, maintenance and management.
  • Prepare weekly reports summarizing logistics status, maintenance updates and operations issues.
  • Maintain accurate filing system for equipment and service-related documents.
  Process invoices, purchase requests and maintenance-related expenses. 

Required Skills and Qualifications

• Knowledge of manufacturing operations and best practices.
• Knowledge of shipping/receiving processes, inventory management and basic maintenance terminology.
• 1-3 years of experience in operations, logistics or maintenance support in a manufacturing environment.
• Strong interpersonal skills, ability to coordinate between multiple departments.
• Ability to multi-task and thrive in a fast-paced environment where numerous tasks and projects are occurring simultaneously.
• Strong verbal and written communication skills and the ability to write effective reports.
• Attention to detail, ability to communicate at all levels of the organization and able to work with others through complex situations.
• Excellent decision-making skills in a fast-paced environment.
• Proficiency with Microsoft Office suite.

Education

High School degree, some college or college degree preferred 

Physical Requirements and Working Conditions

•    Generally works in a manufacturing plant environment, including production floor and office.
•    Frequently sits, stands, walks, reads, writes, and uses a computer keyboard.
•    May be exposed to harsh weather conditions including very hot and very cold weather.
•    May be exposed to loud noise.
•    May include occasional travel to field construction and maintenance sites. 
•    Can see up close, distances, colors and has use of peripheral vision and depth perception.
•    Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.

Footer - EEO

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position.  There may be unplanned activities and other duties as assigned.  

RailWorks is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment with Railworks without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. 

RailWorks is North America’s leading track and transit system experts for over 100 years and with 45 offices across the U.S. and Canada.  We take on challenging projects every day and our success rely on a collaborative and open-minded work environment that encourages teamwork, positivity, and ingenuity.  We are committed to creating a culture of trust, respect, and acceptance.  RailWorks also offers opportunities to grow your career, develop your skills and pursue success.